How do I update my account credentials?

You can update your account credentials in Connected Services. Connected Services is found in Settings.

Mobile –

The Settings icon is located in the bottom main menu of your mobile app. From here you can locate Connected Services. Once you are in Connected

Once you are in the Connected Service screen, select the account you wish to update the credentials for. Select Update credentials from under the banking logo in the middle of the screen.

connectedservice

In the Update Credentials screen, enter your correct login details and touch Update.

updatecredentials

Web Browser  –

Settings is located in the right-hand menu. Click on Settings and then click Connected Services.

Click on the institution whose details you wish to update, and then select Update Credentials.

manageconnectedservices

Enter your Customer ID and password before selecting Save.

connect_accountstep2

Your accounts will show as refreshing. If you have no further credentials use the side menu to navigate back to the Accounts screen or wherever else you wish to go.