Connection Alerts - Account connection issues - Updated 3/12/2019, 9:00am

Financial Institution connectionDate of issueUpdate
Coles Mastercard24/11/2019Resolved – The connection to Coles Mastercard is now available. We have updated our connection process following changes made by Coles Mastercard to their internet banking site.
We have refreshed the accounts of customers affected by this issue. If you are still having issues please contact support@moneybrilliant.com.au.
Commonwealth Bank10/10/2019The connection to CBA mortgage accounts is experiencing technical difficulties - transaction data for some CBA loan accounts is not being updated.
We have made some progress on fixing this issue, but we are continuing to work on it to ensure it is resolved for all customer accounts.
Selfwealth3/10/2019The multi-factor authentication connection process for Selfwealth is currently not working. We have identified the issue in our connection process and are working on resolving it.
We will contact all customers once this issue is resolved.
Australian Catholic Superannuation14/10/2019The connection to Australian Catholic Superannuation is currently unavailable due to a new multi-factor authentication process implemented by Australian Catholic Superannuation to their online accounts.
We are working on updating our connection process to incorporate this change and expect to have this completed soon.
We will contact all customers when our connection process has been updated.
Australian Ethical Superannuation14/10/2019Resolved - We have updated our connection process to the Australian Ethical Superannuation site to incorporate a new multi-factor authentication process introduced by the site.
Please refresh your connection and enter the additional security information when prompted.
TWUSuper (Australia)1/09/2019The connection to TWUSuper is currently unavailable due to a new multi-factor authentication process implemented by TWUSuper to their online accounts.
We are working on updating our connection process to incorporate this change and expect to have this completed soon.
We will contact all customers when our connection process has been updated.

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